How Worklix handles personal information.
This Privacy Policy explains how Worklix handles personal information across the website, applications and workforce platform, including information processed when organizations use time, attendance, monitoring, management and communication features.
When an organization uses Worklix for employees, contractors or other workforce members, that organization may decide what information is collected and how it is used. Workforce members should also review the privacy and monitoring notices provided by their employer or organization.
1. Scope and who this policy covers
This policy applies when people visit the Worklix website, create or use an account, use Worklix applications, communicate with us, or interact with product features that process workforce information. It also explains privacy choices and rights that may be available depending on location.
Where a customer organization determines the purposes of workforce processing, Worklix may process information on that customer’s behalf to provide the service. In those situations, the customer remains responsible for its own notices, legal basis, consent or consultation obligations where required.
2. Information you provide to Worklix
Worklix may receive account and profile information such as names, email addresses, phone numbers, company details, account credentials, billing contact information and information supplied during registration, support or sales conversations.
Customers may also submit employee profiles, departments, roles, schedules, time records, attendance records, messages, files and other workspace content. The exact information depends on the features and configuration selected by the customer.
3. Workforce and activity information
Depending on the customer’s configuration, Worklix may process operational information connected to work activity, including time tracking events, attendance and break records, application or website activity, screenshots, productivity or activity signals, device-related records and reporting data.
Customers are responsible for choosing monitoring practices that are appropriate for their workforce, communicating those practices and meeting applicable legal requirements. Worklix recommends collecting only the information reasonably needed for a legitimate operational purpose.
4. Device, usage and technical information
When people use the website or applications, technical information may be generated automatically. This can include browser or device type, IP address, operating system, session information, diagnostic logs, security events and information about how pages or product features are used.
This information can help operate the service, troubleshoot issues, improve reliability, understand product usage, prevent abuse and protect accounts and infrastructure.
5. How Worklix uses information
Worklix may use personal information to provide and maintain the service, authenticate users, support account administration, process customer requests, deliver requested features, communicate about accounts, respond to support inquiries, improve the product and protect the security and integrity of the service.
Information may also be used to comply with legal obligations, enforce applicable agreements, investigate misuse or fraud, and establish, exercise or defend legal claims where permitted by law.
6. How information may be shared
Worklix may share information with service providers that support hosting, infrastructure, communications, customer support, analytics, billing or security. Providers should receive only the information reasonably needed to perform their services.
Information may also be shared with the customer organization and authorized account users according to roles and permissions, with professional advisers, when required by law or legal process, or in connection with a merger, financing, acquisition, sale of assets or similar business transaction.
7. Retention and deletion
Worklix keeps information for as long as reasonably necessary to provide the service, maintain account and business records, meet legal obligations, resolve disputes, enforce agreements and protect the platform. Retention can vary by data type, customer settings, feature and applicable law.
When an account is closed or information is deleted, some records may remain for a limited period in backups, security logs or records that must be retained for legal or legitimate business purposes.
8. Security
Worklix uses administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse or alteration. No online service can guarantee absolute security, so customers should also use appropriate account controls, strong credentials, role-based access and internal security practices.
If you believe an account or data may have been accessed without authorization, contact Worklix promptly so the issue can be reviewed.
9. Privacy choices and rights
Depending on your location and the law that applies, you may have rights to request access, correction, deletion, restriction of certain processing, objection, portability or other privacy choices. Some rights are subject to exceptions and verification requirements.
If Worklix processes workforce information on behalf of your employer or another customer organization, requests about that workforce information may need to be directed to that organization first. Worklix may assist the customer with verified requests where appropriate.
10. Cookies and similar technologies
The Worklix website may use cookies and similar technologies for essential functionality, preferences, security and analytics. The dedicated Cookies Policy explains cookie categories and available controls in more detail.
Browser settings may allow you to block or delete certain cookies, although some site or account functions may not work correctly if essential cookies are disabled.
Read Cookie Policy11. International use and service providers
Worklix may use infrastructure or service providers in more than one location. As a result, information may be processed in a country different from the country where a user or customer is located.
Where required, organizations should evaluate applicable cross-border data transfer requirements and any contractual safeguards needed for their deployment.
12. Children
Worklix is a workforce and business service and is not intended for children to use independently as a consumer service. Customers should not knowingly use Worklix to collect information from children in a way that violates applicable law.
13. Changes to this Privacy Policy
Worklix may update this Privacy Policy as the service, legal requirements or privacy practices change. Material changes may be communicated through the website, account experience or another appropriate channel. The “Last updated” date on this page identifies the most recent revision.
14. Contact Worklix about privacy
Questions about this Privacy Policy, privacy rights or the handling of personal information can be sent to the Worklix team. Include enough context to identify the account, request or issue, but do not send passwords or other highly sensitive credentials by email.
Contact Worklix