Use Worklix responsiblywith clear boundaries.

1. Prohibited use

You may not use Worklix for activity that is unlawful, fraudulent, deceptive, abusive, or intended to harm another person, organization, system, or service.

Prohibited use includes using Worklix to facilitate unauthorized surveillance, discrimination, harassment, retaliation, credential theft, malware distribution, unlawful data collection, or activity that infringes another person’s rights.

2. Security and access boundaries

You may not attempt to gain unauthorized access to Worklix accounts, infrastructure, APIs, connected systems, or data belonging to another customer or user.

You must not probe, scan, overload, disrupt, reverse engineer where prohibited by law, bypass security controls, interfere with service availability, or use credentials that you are not authorized to use.

3. Respectful use of the platform

Worklix must not be used to threaten, harass, intimidate, discriminate against, or target people in ways that violate applicable law, contractual obligations, or an organization’s own workplace policies.

Workforce data should be interpreted in context. Activity, idle time, screenshots, application usage, attendance, and similar signals should not be treated as automatic proof of misconduct without appropriate review.

4. Workforce privacy and transparency

Customers are responsible for using monitoring and workforce-management features in a way that is appropriate for their jurisdiction, workforce, and purpose. This can include providing notice, obtaining consent where required, limiting monitoring to legitimate business purposes, and respecting employee or contractor rights.

Features should be configured so that access follows a real business need. Sensitive workforce information should not be exposed to managers, administrators, or third parties who do not need it for their role.

5. Content, files, and customer data

You may only upload, share, store, or process content and data that you have the right to use. Do not use Worklix to distribute illegal content, malicious files, confidential information obtained without authorization, or material that infringes intellectual-property, privacy, or other rights.

Customers are responsible for the information they submit to the service and for maintaining appropriate internal rules around retention, access, sharing, and deletion.

6. Automated and high-volume activity

Automated use must not degrade the service, circumvent documented limits, create excessive load, scrape information without authorization, or interfere with other customers’ ability to use Worklix.

Any integration, script, bot, or automated workflow must use authorized access methods and remain within applicable technical and contractual limits.

7. Enforcement and service protection

If we reasonably believe use of Worklix violates this policy, creates a security risk, or threatens the service or other users, we may investigate and take proportionate steps to protect the platform.

Depending on the circumstances, those steps may include contacting the customer, restricting affected functionality, suspending access, preserving relevant records where legally appropriate, or terminating access in accordance with applicable agreements.

8. Reporting suspected misuse

If you believe Worklix is being used in a way that violates this policy, contact the Worklix team with enough information for the concern to be reviewed. Do not include unnecessary sensitive personal information in the report.

9. Changes to this policy

We may update this Acceptable Use Policy as the service, security requirements, or applicable legal obligations change. When material changes are made, the “Last updated” date on this page will be revised.

This policy should be read together with the Worklix Terms of Service, Privacy Policy, and any other agreement that applies to your use of the service.